Would be cool to have the option to search for a customer name and see how many times he made a reservation, some analytics like average time reserved, total time bought, total amount of money spent etc. I want to be able to gift our best returning customers with extra time but I can't find them right now.
Ability to start stations individually in a group booking
Sometimes I'll have a big group come in pretty early, more so than the suggested 10 minutes that I say on the site, and they end up just sitting on the benches waiting for their stations to free up. Often times though, I'll have some of their stations free and they're just waiting on one or two stations to free up. I'll ask them if they just want to start some people on some of the stations now and as their stations become available we can get those people on next. Most of the time, people are okay with this. As the system is now, I have to delete their current booking (or at least the individual stations in that booking) and create new, individual bookings for them to start now. This splits the group for when we use the new batch launcher and also for when they want to extend their time. If we could go into a group booking and select the individual stations and tell it to Start Now just on that one station, that would make things much easier.
Marketplace: Sort by Single Player/Multiplayer
Add a sorting option in the content marketplace that allows for operators to filter by if a game is single player or multiplayer.
Marketplace: Add tags to games
Jason Paglow proposed sorting games by multiplayer/single player. How about also tagging the games with information you already collected anyways in your database? Will Stackable said, you guys developed a scorecard to help you curate games. You give them scores based on use of grip buttons / violence / ease of menu use / etc. We operators would love to have that information without trying out the game ourselves too! It is really time consuming to download and try out games only to find out that you will need grip buttons. So it has real value if you already have that information at one glance. Best example was super hot (the home version at least) which required you to learn the trigger plus grip buttons on both controllers in order to do the mind attack. But only once you were half through the game!!
Party booking mode
When you want to book a party, it would be great to enter party details once, then click a single tick box for the stations you want to include.
Disable Auto Update for launcher
Version 4.2.7 introduced new shortcut system that caused the launcher to stop and not usable over the weekend that brings in huge impact. Then the version 4.2.8 fixed the issue. But the weekend has passed and the damage can't be undone. Therefore please remove the auto update so that we can keep a stable version over a new feature version.
Send text messages that show up in HMD
The ability to send text messages to the headsets would be very nice. We do a lot of parties in which the group wants to take a break in the middle of their 2-hour party for food, cake, opening gifts, etc... So being able to send that out to all the stations, "Pizza in 5 minutes" or something like that would be handy. If we could send it out to multiple stations at a time, this could also be used to give instructions to people trying to get into a multiplayer match and the steps for that are not so simple, and they're in a different room. There's already those notifications that pop up when we extend their booking, so just use that same system and let us type custom messages.
Add "Game Loadouts" for easily switching available games on a Station
This way, we could have the "educational" games packages only on certain stations or the "premium" games flexibly switched on as packages on stations.