PayPal Booking System Integration
complete
Madison Jackson
complete
Released today!
Craig Carpenter
Madison Jackson: Is there anything that we have to do on our end in the SBVR UI? Do we have to enable an option to accept PayPal or is just always on now?
Michelle Nehrenz
Craig Carpenter: Hey Craig! Are you talking about like a place to link your account? If so there are instructions in this Knowledge Base article about where you need to go in the Operator Panel to set it up in order to accept payments via PayPal.
Thanks!
Craig Carpenter
Michelle Nehrenz: Thanks, I'll check it out.
Michelle Nehrenz
in progress
Stephen Prior
Everyone is asking me for this! the easier we make the payment the more likely they will book. Rather than scrabbling around for their cards... (paypal is so easy)
Marcio Bontorim
Stripe and Square are not supported in Brazil. PayPal would be our only option!
inVRinity
Marcio Bontorim: same here in Germany..
Mike Leek
Ben Wohlfahrt I've activated Stripe payment now and it took about 2 minutes, so I'd recommend it. PayPal option would be a good second choice for customers.
Ben Wohlfahrt
Mike Leek: But which customer has a stripe account?
Mike Leek
Ben Wohlfahrt: That's what I wondered at first! But they don't need a Stripe account like you do with PayPal, it just puts a card details box in the site for them to pay with a card. See photo below
inVRinity
Mike Leek: Thank you! But it's a credit card needed, right?
Marie Lamouret
Hi inVRinity: correct, you can enable 3 methods of payments in Springboard at the moment:
- Pay in store: your customers will not pay anything online
- Pay with Square or Stripe: your customers will pay online with a credit card but they have no idea you're using Square or Stripe as they only see a credit card input with no branding.
Adding PayPal is on our radar :)
inVRinity
Marie Lamouret: Thanks, probably it's different everywhere else on the planet but credit card is quite uncommon here in Germany. That's why Paypal would be a huge advantage.
Mike Leek
inVRinity: Pretty sure it means credit/debit card, we use VISA debit cards here in the UK and any website with the card payment option like this one accepts that card. Only place I've seen different is the Netherlands, as they use Maestro cards and an online system called iDeal. If Germany use VISA debit cards it will work fine
Marie Lamouret
Hi Mike Leek & inVRinity, if the debit cards in your country are run through Visa or Mastercard then it should work.
Ben Wohlfahrt
Marie Lamouret: Thanks, all my cards (three different banks) seem to be based on maestro. Only the credit cards support mastercard. Nevertheless, Paypal is much easier as it moves the effort of the payment conditions to the paypal account of the customers. I guess almost everyone has an eMail adress connected to Paypal. But credit cards.. here in Germany it is very unpopular and though some have it they never use it. The only reason some have a credit card is to buy/pay stuff abroad. This circumstance makes it difficult for us as we can only provide reservations. And people tend to change their plans when the scheduled time is approaching. But when they have payed already before I don't care if they come or not :p
Ben Wohlfahrt
Is there any progress about this topic? I don't want to urge - I just wonder since paypal is so much present it shouldn't be so much effort necessary to incorporate it?
Matthew Hall
Ben Wohlfahrt: It's still being discussed on our end! I don't have any sort of ETA or anything at the moment.
Every payment processor is a fair bit of work to implement because we have to both implement it in the frontend, then in the backend for doing refunds etc., as well as testing it in multiple currencies and languages.
Mike Leek
Please get this in ASAP! Surely it should be pretty quick as PayPal is the biggest online payment system I believe?
Ben Wohlfahrt
Mike Leek: True!
Ben Wohlfahrt
Paypal would be a very useful feature (especially in Europe)